Hotel stays require a 2-day minimum rental with a $20 delivery/pick-up charge.
Residential stays require a 3-day minimum rental with a $15 delivery/pick-up charge.
Deliveries and pick-ups are made between the hours of 9am and 3pm.
For hotel guests to avoid additional charges, ALL ITEMS MUST BE RETURNED TO BELL DESK/CONCIERGE DESK, UPON CHECKOUT/SCHEDULED PICK-UP DAY, CLEARLY MARKED WITH YOUR NAME.
For hotel guests, a $20 fee will be charged for setup and take down of full size cribs.
Items that are needed after 3pm on the scheduled pick-up day will be charged for an extra day.
Cancellation & Refund Policy:
There will be no charge for cancellations made 24 hrs before the scheduled delivery day.
Cancellations within 24 hrs of the scheduled delivery day will be charged a $15 service fee.
Refunds for early termination of rentals will be prorated 50% of the remaining unused rental term minus the delivery fee and actual term used.
Rental Policies:
Car seats will not be installed in your vehicle as we are not authorized to do so.
If you are not satisfied with an item, we will do our best to replace it as soon as possible.
It is recommended that no food or bottles/sippy cups be given to children that are using the equipment, with the exemption of high chairs, so as to limit damage to the equipment and avoid additional charges.
Renters are not to assemble or disassemble any cribs or pack ‘n plays.
Equipment is to be returned in the same working condition, with all accessories and parts, as it was when delivered. If equipment is lost or damaged, the cost to repair or replace the item will be the full responsibility of the renter and will be charged to the credit card on file.
From one mom and dad to another THANK YOU for choosing MOMMY RENTS.
