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How It Works:

 

Placing your order

 

  1. Select the equipment you would like to rent from the products page and checkout.

  2. Select a delivery postal code to continue with order.

  3. Fill in the details on the reservation forms that follow.

  4. You will receive an email confirmation within 24 hours of you placing your order.

 

Deliveries

 

Hotels:

All items can be picked up and dropped off from either the hotel Bell Desk, Front Desk or Guests Services so you do not have to be there when we deliver or pickup. When you checkout you must return the equipment back to the desk that you picked it up from at the beginning hour of the pickup time slot you selected on the reservation form.


 

Private Residences:

We will deliver, pickup and set up the equipment at your residence. Just select the “Private Residence” option on the reservation form and fill in the delivery address. Mommy Rents has three delivery time slots you can choose from or you can choose for Mommy Rent to “arrange time window with local contact”. We do not allow equipment to be left outside for delivery or pickup. If you are in a gated community don’t forget to leave us the gate code in the “Special Instructions” section of the order form or inform the security gate that we are coming.


 

Rental Properties:

Deliveries to Rental Properties can work one of two ways.

 

  1. You or someone in your party needs to be at the property at the beginning of the time slot that was selected on the reservation form. If you are staying in a gated community don’t forget to leave us the gate code in the “Special Instructions” section of the order form or inform the security gate that we are coming.

 

  1. If you or someone in your party can not be available for the delivery at the beginning of any of the time slots, you can choose for Mommy Rents to “arrange time window with local contact or property manager”. Just select the “Rental Home/Condo” option on the reservation form and give us the property managers information. Don’t forget to let them know that you are renting baby equipment.  If you are staying in a gated community don’t forget to leave us the gate code in the “Special Instructions” section of the order form or inform the security gate that we are coming.

 

Airport Delivery:

To arrange airport delivery click the button to select “New Delivery Option”, then select the airport option, you will need to click the checkout button again to continue filling out the reservation form. All airport deliveries will be met at the car rental facility (even if you are not renting a vehicle). Make sure to provide your flight and car rental information on the reservation form along with an estimated time of your arrival and departure, also please have your cell phone at hand so we reach you while you travel.


 

Separate Delivery/Pickup location:

We can pick up your rental equipment from a different location than the one it was dropped off at, simply specify the pick up address in the “Special Instructions” section of your reservation form. Additional fees may apply.


 

Order Changes

You can make changes through our editing system in a few simple steps.

  1. Login to your Mommy Rents account.

  2. Select “My Orders”.

  3. Select the “Edit Orders”

  4. Once you have made your desired changes select the “Confirm Updates” button at the bottom of the page.

 

You can also request changes and ask questions using the “Message” button.Please note that all changes are subject to availability and will be confirmed through email.


 

Billing Information:

As soon as your order is placed your card will be verified and then charged within 48 hours. Order cancellations or adjustments due to order changes will be applied to the credit card on file. Sorry we do not accept cash or checks.

 

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